session passes expiration - policy update
September 1st, 2024 Update
As of September 1st, 2024, we will no longer be offering extensions for these passes. Since we have provided notice in January of 2021 that all passes that did not have a distinct expiry will have an updated expiry date of January 31, 2024. All our session passes purchased post-2016 have had an expiry date on session passes.
To clarify: our punch passes are pre-paid services, they are not the same as gift cards. When you purchase a punch pass, you're buying a bundle of classes at a discounted rate compared to our drop-in prices. This discount is offered because you're committing to multiple classes in advance.
The expiration date on punch passes serves several purposes:
It allows us to maintain consistent pricing and manage our class schedules effectively.
It encourages regular practice, which is beneficial for your yoga journey.
It helps us ensure fair access to classes for all our members.
We set these expiration dates to be reasonable, giving ample time to use all the classes on your pass. Session passes are designed to provide flexibility without the commitment, but still encourage a monthly/semi-monthly practice.
IMPORTANT ANNOUNCEMENT
January 15, 2021
If you purchased a pass in the past that did not have an expiration date assigned to it, please note that as of January 31st, 2024 that pass will expire.
This policy update applies to all passes purchased before 2021 that do not have an expiration date.
If you need to extend your class pass beyond January 31st, 2024 please reach out to our team and we will be happy to connect with you.
Please be advised that you may not see the changes to your expiry date right away, as it may take some time for the system to fully update.
We thank you for understanding!